Privacy Policy

Last Updated: June 2025

1. Introduction

Luxe Venue Birmingham ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or book our venue.

2. Information We Collect

We may collect the following information:
- Identity Data: Name, title, marital status.
- Contact Data: Email address, telephone number, billing address.
- Event Data: Date of event, type of event, guest numbers, dietary requirements.
- Technical Data: IP address, browser type, and version (via cookies).

3. How We Use Your Data

We use your data to:
- Process your venue booking and payments.
- Communicate with you regarding your event.
- Send you marketing communications (only if you have opted in).
- Comply with legal obligations (e.g., tax records).

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees and contractors who have a business need to know.

5. Your Legal Rights

Under GDPR, you have rights including:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your personal data ("Right to be forgotten").
To exercise any of these rights, please contact us at info@luxevenue.co.uk.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.

7. Contact Us

If you have any questions about this privacy policy, please contact us:
Email: info@luxevenue.co.uk
Address: Luxe Venue, 86 Leopold Street, Birmingham, B12 0UD